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Senior Technical Support Engineer
Edinburgh / Newcastle
We’re looking for a Senior Technical Support Engineer to join our internal IT support team – someone who can support our staff while building and maintaining our systems and infrastructure... is that you?
How does our recruitment process work?
Simple online application
You’ll find this on every vacancy listed on the site. We’ll ask for some basic information, your latest CV and links to any work or writing you’d like us to consider.
Time to talk
If your initial application looks good, the next step is a phone call. Here we want to get to know you a little better, and we’re happy to answer any questions you may have.
Face to face (virtually, for now!)
If there seems to be a mutual fit, it’s time to meet via video call. For technical roles, interviews will likely include some technology discussion, exercises and problem-solving. Most candidates really enjoy this, and it’s a great way for us to understand how you tackle challenges.
Show us your skills
Typically we run a two-stage interview process. The second stage is a chance to meet some more members of the team via video call, cover some more technical exercises, and also to explore the role, your past work and your longer-term goals in more detail.