What do your users need?
As experienced builders of advanced IoT systems, ADLINK knew how to create effective and robust products. Bringing in Scott Logic helped them to consider what users wanted, and how to design a set-up process that got users started.
Configuring products such as Vortex Edge Connect often required knowledge of technologies such as SSH, XML and XSD.
Through workshops and collaborative design, Scott Logic’s user experience designers worked with the company, encouraging them to consider the best process for setting up features, as well as what assistance might be required at each stage.
The project brought together experts in hardware and user experience, working collaboratively to produce a process which helps users to achieve their goals.