What do your users need?
As experienced builders of advanced IoT
systems, ADLINK knew how to create
effective and robust products. Bringing in
Scott Logic helped them to consider what
users wanted, and how to design a set-up
process that got users started.
Configuring products such as Vortex Edge
Connect often required knowledge of
technologies such as SSH, XML and XSD.
Through workshops and collaborative
design, Scott Logic’s user experience
designers worked with the company,
encouraging them to consider the best
process for setting up features, as well
as what assistance might be required at
The project brought together experts in
hardware and user experience, working
collaboratively to produce a process which
helps users to achieve their goals.