Operations Analyst

Vacancies at: Edinburgh / London / Bristol / Glasgow / Newcastle / Leeds

We work with some of the UK’s biggest companies and government departments to provide a pragmatic approach to technology, delivering bespoke software solutions and expert advice.

We are looking for an Operations Analyst to join our busy Business Operations team.

This is a hybrid role and based at one of our office locations: Bristol, Newcastle, Leeds, Edinburgh, Glasgow or London.

The Operations Analyst plays a vital role in supporting the day-to-day activities of the Business Operations team at Scott Logic providing a first line of support. This role is responsible for ensuring day-to-day operations are completed accurately and efficiently, contributing directly to the smooth functioning of the business. As part of this role, you will need to build relationships internally looking to improve the day-to-day experience of internal staff by resolving system issues quickly.

You will hold the following experience:

Experience in a similar role
Strong attention to detail with a methodical and organised approach to work
Excellent communication and interpersonal skills, with the ability to explain technical concepts to non-technical audiences
Interest in business operations and eagerness to learn new systems and processes
Analytical mindset with basic problem-solving capabilities
Competency in Microsoft tools, particularly Office, Outlook

Desirable experience:

Familiarity with professional services operations or project-based environments
Exposure to CRM or PSA systems
Basic understanding of business data and reporting

What you’ll get in return is:

Hybrid working with 1 day a week working in the office
25 days’ annual leave, rising to 30 days with each year of service.
Generous family leave policies.
Access to an employer pension scheme, private medical services and Group Life Assurance.
A range of optional benefits such as discounted gym membership and a cycle-to-work scheme.

At Scott Logic, we value the flexibility of remote working alongside the value gained from spending time with our colleagues and clients. In our offices you’ll find employee-led clubs and events, as well as free games, books, and refreshments.

We have shared values that govern our behaviour toward others and the environment. We are proud to be a B Corp, a global movement of businesses driving for a more inclusive, equitable, and regenerative economy.

We believe diversity drives innovation, and embrace a culture where everyone can contribute, irrespective of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability. 

You can find more information about our accreditations and values on our website.

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Working at Scott Logic

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Our People Promise

Our People Promise outlines some concrete, straightforward principles about how we will operate as a company. It underpins a reciprocal promise between the business and our people. We have ambitious growth plans, and we want to ensure that the fundamentals of Scott Logic remain as we grow. That’s what our People Promise is all about.

Hybrid working at Scott Logic

At Scott Logic, our hybrid working approach realises the potential of being productive from home along with the benefits of working in shared team environments and spending time with our clients. We describe here how our approach works, including our categories of hybrid working.

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Family Leave at Scott Logic

At Scott Logic, we’re committed to supporting our people when they embark on their journey into parenthood and beyond. We have a range of inclusive policies that are designed to support everyone, regardless of sexual orientation or gender identity and expression.