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UX design

Improving engagement through innovation and design

Creating the perfect user experience means appropriately marrying your business goals with your users’ needs and desires. Everything we do around user experience design stems from a thorough understanding of both sides of that relationship.

Our pragmatic, collaborative approach to design empowers stakeholders, users and developers alike and aims to deliver a meaningful end-product with minimal waste by focusing on business value. Short, iterative cycles create frequent and natural checkpoints that allow for quick and inexpensive changes in direction or focus, resulting in more informed and effective projects.

Our thorough approach to user experience design can drive significant improvements for your organisation

Understand your users

Mapping users' goals, tasks and pains through concise user research gives you actionable business insights. You can build systems and services that reflect users' workflows rather than organisational silos or technical constraints.

Transform customer engagement

Customers' expectations of services are only ever increasing, meaning digital innovation is no longer a luxury, but a necessity. We develop experiences that shift customers' interactions from tedious obligation to genuine engagement.

Empower people

We make complexity understandable by designing and presenting information effectively and creating efficient, intuitive interactions. This enhances users' ability to make informed decisions and carry out tasks accurately.

Our design consultants work to a set of clear principles that guide every project we deliver

Understand, then solve

Research and exploration form the foundations of our designs, since problems can only be solved effectively once they are understood.

Results over reports

Our collaborative approach focuses on delivering the end product with minimal waste, and empowers stakeholders, users and developers

Design plan

Design is more than decoration

We create effective, beautiful interfaces because we recognise the importance of every design decision, not just those relating to aesthetics.

Learn. Iterate. Evolve

Short cycles leading to analysis and feedback that improve designs and maintain project focus.

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If you'd like to know more, please contact our Innovation Director, Graham Odds

If you work in UX and you’re looking for a new challenge, we’re recruiting new designers now